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Privacy Policy

Please read this Privacy Policy carefully before accessing Our Website explorer.whitechain.io and confirming your consent. If you do not agree with this Privacy policy, you should refrain from accessing the Website.

This Privacy Policy (hereinafter – the “Privacy Policy”) governs the manner in which the Website collects, uses, processes, stores, and discloses information received from all visitors of the Website (hereinafter - “Visitors”).

This Privacy Policy has incorporated provisions of the EU General Data Protection Regulation (GDPR), ePrivacy Directive, and The Data Protection Act, and is compliant with them and set in coherence with other valid generally binding legal regulations as we act in accordance with personal information processing rules within the European Economic Area (EEA).

This Privacy Policy is applicable to our Website. Our Website contains links to other websites. Once redirected to another website, this Privacy Policy is no longer applicable.

We respect the privacy of the Visitors and ensure that the Personal Data of the consumers are treated confidentially and in compliance with applicable laws and regulations.

The Website is governed by Clear White Solutions Limited (BVI) (hereinafter - “We”, “Us”, “Our”).

Definitions stated herein are interpreted according to the Website Terms of Use.

Personal Data We Collect

We will collect, store and use your Personal Data for the purposes set forth in this Privacy Policy.

We have identified the types of Personal Data we may use about you and how and why we will use them:

  • Personal Data relating to your use of Our Website, including:
    • information about the digital device through which you access Our Website, such as device type, operating system, screen resolution, unique device identifiers, the mobile network system;
    • IP address;
    • date and time of requests and other communication;
    • Personal Data in your correspondence with us, by e-mail, telephone, messaging, texts, online chats, via social media, or otherwise;
    • whether you've clicked on links in electronic communications from us, including the URL clickstream to our website;
    • Personal Data that you provide in response to our surveys.
  • Personal Data that We collect through your use of Our Website includes:
    • device information such as operating system, unique device identifiers, and the mobile network system;
    • hardware and browser settings;
    • date and time of visits;
    • the pages you visit, the length of the visit, your interactions with the page (such as scrolling, clicks, and mouse-overs), methods to browse away from our website, and search engine terms you use;
    • IP address.

To provide you with access to the Website, we may also use software and other means, and tools of third parties (independent service providers) (hereinafter - Service Providers), which also collect the Personal Data of our Visitors. The procedure for collecting, processing, storing, and using Personal Data is determined by the Privacy Policy of the relevant Service Provider.

Events and Giveaways

To register for any future event organized by or through our Websites, We may require the additional data for event registration: First and last name, language, company affiliation, company title, wallet information, and email address, etc.

Visitors’ Rights as the Personal Data Subject

You have certain rights with respect to your Personal Data, including those set forth below.

Right to be informed - you have the right to be informed about the collection and use of your Personal Data and the following information: who has collected Personal Data and processed it, the purposes for processing your Personal Data, retention periods for Personal Data, who the Personal Data will be shared with, etc.

Right to access - you have the right to obtain from Us confirmation as to whether your Personal Data is being processed, the purposes of the processing, the categories of Personal Data collected, the recipients to whom the Personal Data have been or will be disclosed etc.

Right to rectification - you have the right to obtain from us the rectification of inaccurate Personal Data concerning you, as well as the right to have incomplete Personal Data completed.

Right to erasure (“right to be forgotten”) - you have a right to ask for the deletion of your Personal Data if the Personal Data is no longer necessary in relation to the purposes for which it was collected or otherwise processed or if there is no other legal ground for the processing.

Your Personal Data may also be processed if it is necessary on reasonable request by a law enforcement or regulatory authority, body, or agency or in the defense of a legal claim. We will not delete Personal Data if relevant to an investigation or a dispute. It will continue to be stored until those issues are fully resolved.

Right to restriction of processing - you have a right to ask us to restrict further processing of your Personal Data, so that in each case the data may be processed only upon separate consent from you.

Right to data portability - you have the right to receive your Personal Data in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller where technically feasible.

Right to object - you have the right to object, on grounds relating to your particular situation, at any time to the processing of your Personal Data if there are no legitimate grounds for the processing which override your interests, rights, and freedoms or for the establishment, exercise or defense of legal claims.

Right to withdraw - you can withdraw your consent for your Personal Data processing at any time and ask us to stop access, storage, usage, and other processing of your Personal Data if you believe that we do not have the proper rights to do so.

Right to non-discrimination - we will not discriminate against you (as provided in applicable law) for exercising any of your rights as a Personal Data subject.

To exercise any of these rights, please contact us at [email protected].

Direct Marketing

Please note that if you have given explicit consent for marketing communications and provided Us with your email address, this can be withdrawn at any time. You can also unsubscribe from our marketing communications.

Please be aware that from time to time we may need to contact you regarding operational issues or to adhere to the performance requirements of our agreement with you. These will not be marketing communications, and we will operate under legitimate interests in order to contact you for these reasons.

Personal Data We Do Not Process

We do not collect or store any information about children under 18. Minors and children should not use our Website. By using our Website you represent that you have the legal capacity to enter into a binding agreement.

We do not process any sensitive personal information, such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health, or data concerning a natural person's sex life or sexual orientation.

Security of Personal Data

We use a variety of physical, technical, and administrative security measures to ensure the confidentiality of your Personal Data, and to protect your Personal Data from loss, theft, unauthorized access, misuse, alteration, or destruction as well as from other illegal actions of third parties.

We implemented such security measures as data encryption when in transit and storage, data storage diversification, strict physical access controls to buildings & files, anonymization technology, data, and asset diversification, and strict physical access of a minimum number of individuals, using multisign access tools, and subject to confidentiality commitments.

We make sure that We regularly review our information security policies and measures and, where necessary, improve them.

Sharing Your Personal Data

We do not sell, trade, or rent Our Visitors' Personal Data to any third parties.

We may transfer certain Personal Data of Visitors (such as your contact and/or identification information) to third-party financial institutions in exceptional cases when required by the rules and policies of such financial institutions, in order to identify Users and provide them with event winnings.

Retention of Personal Data

We retain your Personal Data only for those periods necessary to fulfill the various purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law.

We store your Personal Data in a depersonalized or aggregated form but not in a way that would identify you personally.

We may store your personal data for longer than is required by law, as long as it is in our legitimate business interests and is not prohibited by law.

Personal Data Disclosure

We may disclose certain Personal Data to our business partners who provide us with services such as cloud services/servers, insurance, analytics, research, and other services or work with us to perform our obligations to the Visitors. We provide third parties with the minimum amount of Personal Data necessary only to provide the required access to the Website.

Personal Data will be provided by us only for the purpose of providing the Visitors with access to the Website, as well as to improve the Website and related communications. Such information will not be provided to third parties for their marketing purposes.

We may disclose your Personal Data in accordance with the law, court order, in court proceedings, and/or on the basis of public requests or requests from government authorities in or outside the territory of your country of residence. We may also disclose your Personal Data if We determine that such disclosure is necessary or appropriate for national security, law enforcement, or other socially important reasons.

We may also disclose your Personal Data if We determine that the disclosure is necessary to enforce the Terms of Use or to protect Our activities and Our other Visitors.

Changes to the Privacy Policy

We reserve the right to amend the Privacy Policy at our discretion and at any time. Any changes to this Policy will take effect from the moment this Policy is published. You shall regularly review the Privacy Policy and pay attention to its revisions. Your continued use of our Website following the posting of changes constitutes your acceptance of the amended Privacy Policy. We always indicate the date the last changes were published.

Our Contacts

If you have any questions regarding this Privacy Policy and/or questions/requests regarding your Personal Data, please contact us at [email protected].